Privacy policy
Last updated: April 22, 2026
Upsidedowncountdown operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Upsidedowncountdown is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Personal Information We Collect or Process
We may collect or process the following categories of personal information: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including payment card information and transaction details. Account information including your username and preferences. Transaction information including the items you view, put in your cart, or purchase. Communications with us. Device information including your IP address. Usage information regarding your interaction with the Services.
How We Use Your Personal Information
We use your personal information to: provide the Services and process your orders; send marketing and promotional communications (you may opt out at any time); ensure security and fraud prevention; provide customer support; and comply with legal obligations.
How We Disclose Personal Information
We may disclose your personal information to vendors and service providers (payment processing, shipping, analytics), business and marketing partners, our affiliates, and in connection with legal obligations or business transactions.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.
Your Rights and Choices
Depending on where you live, you may have the right to: access personal information we hold about you; delete your personal information; correct inaccurate information; opt out of sale or sharing for targeted advertising; and manage communication preferences by unsubscribing from marketing emails.
Security and Retention
We implement reasonable security measures to protect your information. We retain personal information for as long as necessary to fulfill the purposes described in this Policy or as required by law.
Children's Data
The Services are not intended to be used by children under the age of majority. We do not knowingly collect personal information from children.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at: upsidedowncountdown@outlook.com